To Follow Or Not To Follow, That Is The Question

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There’s always talk around the blogosphere about the benefits of commenting on other’s blog posts and of having a huge number of followers/friends/connections on Twitter, Facebook, LinkedIn, or other social networking sites. The first impulse is to agree completely and work your hardest to connect with as many people as humanly possible, and comment on as many blogs as possible, but I suggest that we should take a second look at that strategy.

It is irrelevant how many followers you have on Twitter, if your followers have no interest in what you have to say, are completely unrelated to your industry or interests, and are there only as a numbers building game. Call me crazy, but every time I get a new follower on Twitter, I actually click on the link to see who they are. If I can’t readily figure out within a few seconds why they would be following me, either by reading a few of their tweets, reading their profile or clicking on their web link, then I block them. I would rather have fewer, more meaningful followers than thousands of meaningless followers. I don’t need or want body builders, weight loss specialists, get rich quick scammers, get followers quick scammers, porn sites, real estate moguls or motivational speakers following me. When those types follow me, it feels more like stalking rather than following.

I’ve also been asked on numerous occasions to connect with someone on LinkedIn that I have never had any interaction with or knowledge of previously. For me, my LinkedIn connections are for people I have worked with, met, interacted with in some way or have knowledge of their expertise, work or reputation. I will not connect with someone on LinkedIn that I have absolutely no knowledge of. Association can affect my reputation, so I always make sure that I know in some capacity, with whom I am associating.

As far as leveraging blog comments to build traffic on your own site, I tend to comment on other people’s blogs because I’m compelled to respond to something I read and something moves me, rather than the notion that it’s going to drive heavy traffic to my site. My philosophy is to subscribe to those blogs that I have found that speak to my profession, or that I find funny or interesting, or that speak to my way of thinking or against my way of thinking, for that matter. Commenting on other’s blogs should be motivated by having something to add, in agreement or not, not just based on an idea that it will drive traffic to your site.

Building MEANINGFUL traffic to your site is like building a STRONG brand: IT TAKES TIME! Building relevant relationships is what will build your traffic, your reputation, your business, or your blog. Empty comments, empty traffic, empty followers will get you nowhere fast.

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If You Build Your Brand, They Will Come.

memorial_10_bg_053004 I am a complete devotee to organic 100% natural SEO/SEM. No artificial words, just pure clean brand building. Your brand name and message is what you should concentrate on building before you worry too heavily about what keywords will drive traffic to your site. If you happen upon the right keywords, yes, it will undoubtedly send traffic to your site, but what kind of traffic? Will they actually care about your brand, product or service? Will they buy? If you focus on getting your brand name out there rather than key words that might relate to your brand, then people who really care about what you do or sell will come looking for YOU specifically, generating more meaningful hits to your website and building a reputation for your name. It’s called brand building.

Case in point here…I am the co-founder of a startup children’s shoe brand called Polliwalks that was founded in ’07. I was responsible for the Marketing and PR for the brand, and was able to build a following that generated hundreds of thousands of results from a Google or Yahoo search for the brand name. How was that done? Primarily by the process of building relationships with select blogging communities, building relationships and trust with consumers and building the brand name recognition within the brand’s consumer group.

Looking at the site analytics, only a handful of people searched for the company site by using keyword search terms. Most visitors found the site by searching for the brand name and/or the web address. Taking a closer look at the analytics, the searches that used keywords, other than the brand name, consistently had a very high bounce rate. They left because they didn’t find what they were looking for. The people that searched by the brand name consistently showed a very low bounce rate. They spent a significant amount of time looking around the site because THEY FOUND WHAT THEY WERE LOOKING FOR! They searched for the brand and they found the brand. I’m not saying that SEO should be ignored, but your brand name should be the main focus of your brand building strategy.

My point here is that it is more important to get your brand name out there, get people talking about your brand in a natural way, and in turn it will get other people specifically and actively looking for you, rather than people looking for something else, finding you instead, then leaving. This kind of essential brand building does take more time to create momentum, but it is by far more meaningful and enduring and will generate true brand awareness, brand loyalty and sales, rather than meaningless traffic to your site. Isn’t that what it’s all about?

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Why Is The FTC Singling Out Bloggers?

All this hubbub about the FTC cracking down on bloggers to disclose sponsorships is a bit troublesome and confusing to me. I think it’s ironic that everyone is up in arms that bloggers may be receiving a free box of diapers in exchange for a review when magazine editors, television producers and everyone else representing “traditional” media constantly receive free products from brands in the hopes that they will be featured in an editorial piece. Many companies also pay for certain placements or mentions. This is not something new; it’s common practice that has been going on in mainstream media since the beginning of time.

The Oprah team gets millions of dollars worth of products sent to them and I don’t think Oprah has ever disclosed that she got anything for free. Brands have their products placed in TV shows and in films. Should there be a pop up that alerts viewers that the can of Coke that Ben Affleck is drinking represents a paid sponsor? Jon and Kate Gosselin got their lives supplemented by free gifts, everything from a hair transplant to a tummy tuck to trips to Disney and Hawaii to expensive play houses for their 8 kids. Product companies pay to have their products “gifted” to celebrities in the hope that their product will show up on one of Angelina Jolie’s babies on the cover of People Magazine. This happens all the time, so much so that the word gift is now used as a verb (to gift: to give Tory Spelling’s baby free stuff). Should celebrities disclose that the clothes on their children’s backs were given to them for free? Nike pays to have athletes wear their products exclusively. Oftentimes, PR and marketing representatives send “free” samples not as swag or payola, but simply to introduce a product and to let media see the product first hand and hope that they like it and will write about it. Now people fear that even a casual mention of a product or brand in an online conversation (whether sponsored or not) will result in an investigation by the FTC. Will the FTC investigate mentions of products in magazines to see if those product companies are regular advertisers in that publication? Is that acceptable? This all seems an impossible mission to enforce, seemingly skewed against bloggers.

I would venture a guess that the only media outlet that does not receive free product is Consumer Reports. Magazines, television, film, celebrities, newspapers, bloggers, tweeters, social media specialists, and anyone working in any media representing any company in any capacity should all be held accountable to the same standard. If bloggers are required to disclose sponsorship (which most do on their own anyway), then all media should as well. I’m just not understanding why bloggers are being singled out, unless of course, bloggers are chipping away at ad revenues and the mainstream media feels a bit threatened perhaps? Hmm, I’ll have to think about that….

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What Brands Really Want From Product Reviewers

imagesAs a marketing professional who readily utilizes blog marketing to moms, I tend feel a bit disappointed when I get a message in my inbox that says, “your product review is up on my site”, only to find that the content of the review was taken verbatim from my news release, website or marketing materials. Don’t get me wrong, there is a little twinge of delight to see what I have written being repeated over and over throughout the blogosphere, but I know I’m not alone in saying that that is not really what brands are looking for when they engage bloggers to review their products.

The whole point of brands working with bloggers is to hear the reviewer’s personal take on the product, not just to have the brand’s carefully crafted marketing collateral disseminated on someone else’s blog. That defeats the purpose of social media marketing, and it creates a post that reads more like an advertisement than the personal endorsement that brands and readers are craving from bloggers.

I always provide as much product information to reviewers as I can, not with the intention of wanting bloggers to reproduce it, but with the intention of educating them on the product’s DNA, mission, features and brand philosophy. What is more meaningful than a reprint of the corporate message is a post that talks about the actual use of a product in a real person’s life: how it worked, how it looked, what the reactions of the users of the product were, how the product held up, etc. Review bloggers should tell a story; show pictures or video of the product in use rather than using glitzy studio shots provided by the sponsor. It may take more time and effort for bloggers to craft their own message, shoot their own pictures or produce a video review, but in the end that is what brands and readers want. If you give them what they want, readers will come back and brands will pitch you again and again.

What makes a great review is when it’s real and authentic. That’s what is meant by “finding your own voice.” Your voice is simply your own thoughts, ideas and opinions. Your voice doesn’t need to be found…you already have it! Don’t be afraid to write your own words, use your own pictures or video to tell what YOUR perspective on a product is. After all, that’s what makes a social media marketing campaign successful for brands…finding bloggers who can make a personal connection to a product and readers who can relate to that personal experience, and in turn may choose to buy.

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Mommy Bloggers, The Wonder Women of the Internet

wonder_wideweb__430x311The modern way of promotion, branding, PR and marketing is rapidly evolving. In fact, it probably just changed a little bit more in the time it took me to write this sentence. High priced ads are no longer effective or trusted by consumers, and especially in the children’s market, consumers are the ones who now have tremendous power and influence.

Moms are the primary spenders in most American households, but they aren’t turning to glossy magazines for information on what to buy like they did when I was a tot. Moms are not sitting around flipping through magazines, watching soap operas, and making cream sauce with Campbell’s mushroom soup. They are way too busy for all of that. They are raising their families, and/or working inside or outside of the home, while simultaneously blogging, tweeting, texting, social networking, commenting and bookmarking all over the internet about the things they love and the things they hate, and consumers are reading and listening.

These internet savvy moms are the new movers and shakers and opinion makers. Many SAHMs and WAHMs are marketers, writers, lawyers, educators, you name it. Some are women with a natural entrepreneurial sense and a penchant for blogging and twittering. Some use their blogs as viable businesses and have busy public speaking schedules, and some are in it as a hobby to express themselves, find great stuff for their families, or connect with other women and be part of a rapidly growing community.

But whatever their motivation, these moms (and a growing number of dads) are the new power players when it comes to building a brand. If you are a new brand, or a well established one for that matter, forget about your huge advertising budgets. Put your product in the hands of the right blogging moms and the results will be far more powerful and more meaningful than what an ad could produce. Blogging moms represent the modern women’s movement of the new century. They’re not burning their bras this time, no sir, they’re wearing them with pride – nursing bras, running bras and push up bras – the power bras of the new Wonder Women. So if you’re not paying attention, you’d better open your eyes and take notice of the teams of wonder women all around you, or your brand will surely be left behind.

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